Delivery & Returns Policy

Delivery Information

XtremeVR would like to inform its costumers that if you purchase an item from our online shop it will be delivered within 2-3 working days using Fastway Courier.

Delivery Options

Ireland & Northern Ireland (FREE on all orders over €100) – €4.95

Standard delivery time 2-3 days

Returns

Our return policy lasts 28 days. If 28 days have gone by since your purchase, unfortunately we can’t offer you a refund. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. To be eligible for a refund, your item must be unused and in the same condition that you received it. It must also be in the original packaging. We do not accept returned items that have been soiled, damaged or smell of smoke or any other odour. Items will be returned to sender immediately. If you are looking to return a faulty or incorrect item please send us an email to info@xtremevr.ie and we will have that sorted for you. To complete your return, we require a receipt or proof of purchase. To return your product, you should send it to our head office: 16 Griffeen Glen Crescent, Lucan Co. Dublin, Ireland. Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. A refund will only be guaranteed if the item is returned within the time frames stated above, starting from the date on your delivery note. Any items received after this date will be sent back to the original delivery address. If you are shipping an item you should consider using a trackable shipping service as we don’t guarantee that we will receive your returned item. Exchanges

We do not offer an exchange. All items returned within the correct time frame will receive a refund excluding delivery charges even if you received your item with free delivery. If you need an item in a different colour or different properties simply place a new order.

Changes to Delivery & Returns Policy You can review the most current version of the Delivery & Return Policy at any time at this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Delivery & Return Policy by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Delivery & Return Policy constitutes acceptance of those changes.